Citizen Satisfaction Index System (CSIS)

Photo shows the presentation of the results of the Citizen Satisfaction Index System (CSIS) conducted by the Department of the Interior and Local Government (DILG) through the Mariano Marcos State University. Respondents in the study gave the City Government of Batac a “HIGH” rating across the eight service delivery areas. The CSIS is a citizen-centric strategy that is capable of generating a balancing perspective from the citizen on the reach and quality of basic public services. In photo are Batac City Mayor Jeffrey Nalupta, Vice Mayor Ronald Allan Nalupta, other city officials and MMSU personalities during the CSIS activities held at SP Session Hall, Batac City. (Photo courtesy of City Government of Batac)